hi I bought a coat for my * year old granddaughter four weeks ago ,I bought it on line...

GetHuman1717052's customer service issue with Debenhams from December 2018

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The issue in GetHuman1717052's own words
hi I bought a coat for my * year old granddaughter four weeks ago ,I bought it on line beautiful coat cost me £** which is a lot for me ,any way she wore it for school and when she came to put it on at the end of the day the fur had gone off the hood is there anyway I can purchase a replacement fur off you ,my order number is ************ Ireally hope you can help me because the coat doesn't look the same .mr Robert Goodwin
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Debenhams

Customer service issue
Reported by GetHuman1717052
Dec 8th, 2018 - 5 mons ago
I have an issue with Debenhams too
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Seen by 2 customers so far
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Timeline
GetHuman1717052 started working on this issue
Dec 8th, 2018 3:27pm