IT IS NOT FIXED! Why do you have a green check mark and the word "fixed"?

GetHuman-jrrr's customer service issue with Dallas Morning News from June 2018

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The issue in GetHuman-jrrr's own words
I am unable to comment online. I get a red box in which it is stated "an error has occurred, please try again".
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Dallas Morning News

Customer service issue
Reported by GetHuman-jrrr
Jun 2nd, 2018 - a yr ago
I have an issue with Dallas Morning News too
Fixed
Seen by 8 customers so far
Similar issue to 94 others
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Items needed
Account holder name
Billing address
Account phone number
Email address on the account
Timeline
GetHuman-jrrr started working on this issue
Jun 2nd, 2018 7:41pm
GetHuman-jrrr indicated the issue is not fixed yet.
Jun 3rd, 2018 2:37am
GetHuman-jrrr indicated the issue is not fixed yet.
Jun 3rd, 2018 11:34pm
GetHuman-jrrr indicated the issue is not fixed yet.
Jun 3rd, 2018 11:35pm
GetHuman-jrrr indicated the issue is not fixed yet.
Jun 5th, 2018 8:44pm