Comment: Invoice ******** I sent off two parcels to Poland on the **th December both t...

GetHuman-gmwst's customer service issue with DPD from December 2019

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The issue in GetHuman-gmwst's own words
Comment: Invoice ******** I sent off two parcels to Poland on the **th December both to the same address - one has arrived the other is missing when i checked the labels I noticed that parcel * of * has the code *************** and has been delivered the other parcel * of * has the code **************Z (not *) which is the missing one. the name and address is to Kasper Szymt West ** Pionierska Kalisz *****. I am devastated as the parcels were for my grandson for xmas and usually i have had such good service from DPD so I am very unhappy that this should have happened. Please can you let me know what has happened

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DPD

Customer service issue
Reported by GetHuman-gmwst
Dec 24th, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 600 others
0 customers following this

Timeline

GetHuman-gmwst started working on this issue
Dec 24th, 2019 4:04pm
GetHuman-gmwst indicated the issue is not fixed yet.
Dec 26th, 2019 8:30pm
GetHuman-gmwst indicated the issue is not fixed yet.
Dec 26th, 2019 8:31pm
GetHuman-gmwst indicated the issue is not fixed yet.
Dec 27th, 2019 2:54pm