I hit lower my bill and it brought me here I don't know what happened but anyway on the...

GetHuman2027701's customer service issue with DISH from January 2019

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The issue in GetHuman2027701's own words
I hit lower my bill and it brought me here I don't know what happened but anyway on the fifth or sixth of every month I was paying $**.** auto pay from my checking account I spoke with a customer service agent a lady couple of months ago told her I needed my payment date change to the she said no problem well this month which is in January of **** they withdrew on the **th of January **** $***.** she told me they would be a difference in my bill but that is a $**.** difference which is almost a full month of payments for me we discussed a payment plan date change and it was the **th of the month which is a difference of * days basically a third of a month ** day month that's how I read a calendar so that would be a third of $**.** which is what I play now which would be $**.** * $**.** *$**.** you charged me $***.**-$**.***$**.**. I paid for two months in one month basically and I can't help it if y'all didn't withdraw from my bank until the **th told the lady you can listen to the recorded phone call because I'm disabled I get my check the second Wednesday of every month it's never come later than the **th or **th so she was Lind enough to give me the **th. I need some monies credited to my account for over charging me and please help me with the best internet monthly price you can as I stated and I'm not blaming you or anybody else I'm disabled stupid car accident but I've never had internet at my house I've always relied on my telephone so if y'all can hook me up with a good deal and I can fit it in my budget we could do something. So please send me some information on a great internet deal you can hook me up but it's got to be better than $** I received out of the paper today the dishes offered I've got a bundle but $** a month is too much for me if that's the best you can do that's okay I understand but that can't afford that anyway this is always been good to me I have no problem with dish or any of this Associates please confirm my credit to my account for over payment this month and this month being January **** add the internet if you can thanks dish. I sincerely appreciate Dish Network and the Associates for everything you have helped me with since I joined your team.
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Customer service issue
Reported by GetHuman2027701
Jan 24th, 2019 - 3 mons ago
I have an issue with DISH too
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Seen by 4 customers so far
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GetHuman2027701 started working on this issue
Jan 24th 3:08am