Received a letter dated ***** in which you say I do not qualify for your best offer. T...

GetHuman-ejkemper's customer service issue with DISH from November 2018

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The issue in GetHuman-ejkemper's own words
Received a letter dated ***** in which you say I do not qualify for your best offer. The listed reasons for such are completely false for the following reasons:*First, I have had a cell phone for more than five years and it is always current* in fact it is currently paid up until ****.*Second, I have Internet service which has also been active for more than * years.*Third, until recently I was with another satelite service also for more than three years.*With all of the above the fact that you only seemed to have checked with NCTUE and the fact that they obviously have no record of my communications used for the last several years make me wonder just how relieable you are as a company.*Also, if the purchase of your top program offer of **** channels is not your best offer then I would like to know what your best offer is and why was it not listed when I first looked at your signup site?*Just curious as to why such a letter was sent with so much false information.
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DISH

Customer service issue
Reported by GetHuman-ejkemper
Nov 28th, 2018 - 9 mons ago
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GetHuman-ejkemper started working on this issue
Nov 28th, 2018 11:26pm