Received a letter dated ***** in which you say I do not qualify for your best offer. T...

GetHuman-ejkemper's customer service issue with DISH from November 2018

1629 similar
0 following
Help with my DISH issue
Next: our robot will wait on hold for GetHuman-ejkemper to get a DISH rep on the line!
Always use the GetHuman Phone tocall DISH. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ejkemper's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ejkemper may need:
Account Name, Account phone number, Email address on the account, and Billing address
The issue in GetHuman-ejkemper's own words
Received a letter dated ***** in which you say I do not qualify for your best offer. The listed reasons for such are completely false for the following reasons:*First, I have had a cell phone for more than five years and it is always current* in fact it is currently paid up until ****.*Second, I have Internet service which has also been active for more than * years.*Third, until recently I was with another satelite service also for more than three years.*With all of the above the fact that you only seemed to have checked with NCTUE and the fact that they obviously have no record of my communications used for the last several years make me wonder just how relieable you are as a company.*Also, if the purchase of your top program offer of **** channels is not your best offer then I would like to know what your best offer is and why was it not listed when I first looked at your signup site?*Just curious as to why such a letter was sent with so much false information.
GetHuman-ejkemper did not yet indicate what DISH should do to make this right.
I have an issue with DISH too
How GetHuman-ejkemper fixed the problem
We are waiting for GetHuman-ejkemper to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DISH's attention and get better help faster. Tap below to get started.
Having DISH issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ejkemper fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ejkemper
Nov 28th, 2018 - 9 mons ago
I have an issue with DISH too
Not resolved
Seen by 2 customers so far
Similar issue to 1629 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ejkemper started working on this issue
Nov 28th, 2018 11:26pm