The wrong size jersey was sent to me. I was told I could return it and get my money bac...

GetHuman-tcattani's Return an Order issue with DHGate.com from March 2019

12 views | 6771 similar | 0 following
Help with my DHGate.com issue
Did we steer you to the right help?
Waiting to see if GetHuman-tcattani got the right customer help using our suggestion.
The issue in GetHuman-tcattani's own words
The wrong size jersey was sent to me. I was told I could return it and get my money back and that the seller would pay for shipping. Then I was told that I must pay for shipping first and then they would reimburse me. I went to the post office and found out it was going to cost me $**.**. I was told it would eventually get that money back after they received the shirt, And credit me for that. Then they would work on the shipping price. I find this unacceptable. I want them to pay for shipping upfront, prepaid shipping. I can’t afford to $**.** And hope someday I’ll get it back. I’m ready after $**.** that I paid for the jersey That I can’t afford to return.**I want them to pay for the shipping upfront or just let me keep the jersey and I’ll donate it and give me my money back for the one jersey that was too small.

GetHuman-tcattani did not yet indicate what DHGate.com should do to make this right.

How GetHuman-tcattani fixed the problem

We are waiting for GetHuman-tcattani to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DHGate.com's attention and get better help faster. Tap below to get started.
Having DHGate.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tcattani fixes it.
This email address isn't valid

DHGate.com

Return an Order issue
Reported by GetHuman-tcattani
Mar 29th, 2019 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 6771 others
0 customers following this
Items needed
Name on the account
Address on the account
Email on the account
Order number

Timeline

GetHuman-tcattani started working on this issue
Mar 29th, 2019 5:20pm
GetHuman-tcattani shared this issue with friends on Facebook
Mar 29th, 2019 5:21pm