The wrong size jersey was sent to me. I was told I could return it and get my money bac...

GetHuman-tcattani's Return an Order issue with DHGate.com from March 2019

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The issue in GetHuman-tcattani's own words
The wrong size jersey was sent to me. I was told I could return it and get my money back and that the seller would pay for shipping. Then I was told that I must pay for shipping first and then they would reimburse me. I went to the post office and found out it was going to cost me $**.**. I was told it would eventually get that money back after they received the shirt, And credit me for that. Then they would work on the shipping price. I find this unacceptable. I want them to pay for shipping upfront, prepaid shipping. I can’t afford to $**.** And hope someday I’ll get it back. I’m ready after $**.** that I paid for the jersey That I can’t afford to return.**I want them to pay for the shipping upfront or just let me keep the jersey and I’ll donate it and give me my money back for the one jersey that was too small.
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DHGate.com

Return an Order issue
Reported by GetHuman-tcattani
Mar 29th, 2019 - 6 mons ago
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GetHuman-tcattani started working on this issue
Mar 29th 5:20pm
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Mar 29th 5:21pm