not fixed or attended to yet

GetHuman-brendadt's customer service issue with DHGate.com from November 2018

Help with my DHGate.com issue
The issue in GetHuman-brendadt's own words
Order a pair of shoes ... I ordered a pair of shoes.I recieved a email on **-*-** stating that the shoes passed customs and are in my country.On **-*-** I got an empty package not even big enough to hold a pair of shoes.I paid almost **.** for my shoes i didnt recieve. I either want a refund or the exact shoes i ordered sent.I would like this package tracked.It was left in my mailbox.Shoes would never fit in a mailbox.Im very upset.Waited almost * weeks for an empty bag,not even a box which shoes normally would come in but a bag! Please rectify this ASAP.I want my shoes I paid for.
I receicved an empty package
I want my shoes or refund ASAP
First order.I expected to recieve the shoes i ordered as described or a total refund
Dispute but unable to send pics with it
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DHGate.com

shoes Order
Customer service issue
Reported by GetHuman-brendadt
Nov 10th, 2018 - 3 mons ago
I have an issue with DHGate.com too
Fixed
Seen by 16 customers so far
Similar issue to 3192 others
0 customers following this
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Timeline
GetHuman-brendadt started working on this issue
Nov 10th, 2018 1:17am
GetHuman-brendadt indicated the issue is not fixed yet.
Nov 10th, 2018 12:40pm
GetHuman-brendadt indicated the issue is not fixed yet.
Nov 10th, 2018 12:46pm
GetHuman-brendadt indicated the issue is not fixed yet.
Nov 10th, 2018 12:46pm
GetHuman-brendadt indicated the issue is not fixed yet.
Nov 10th, 2018 1:45pm
GetHuman-brendadt indicated the issue is not fixed yet.
Nov 10th, 2018 1:49pm
GetHuman-brendadt indicated the issue is not fixed yet.
Nov 10th, 2018 3:03pm
GetHuman-brendadt indicated the issue is not fixed yet.
Nov 10th, 2018 3:07pm
GetHuman-brendadt indicated the issue is not fixed yet.
Nov 10th, 2018 3:08pm
GetHuman-brendadt indicated the issue is not fixed yet.
Nov 10th, 2018 3:08pm