Dhgate stole from me and l want my money put back on my credit card!!!
GetHuman-totallic's customer service issue with DHGate.com from June 2018
Help with my DHGate.com issue
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DHGate.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-totallic will need to dig through the advice provided by DHGate.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-totallic can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if DHGate.com has better answers for you: DHGate.com Help Center
The issue in GetHuman-totallic's own words
I ordered hair bows *-* months ago, your company left anemail yesterday stating that they were taking money off of my card for and order that l didnt make. Also they said that the product was delivered. I did not receive and additional order of hair bows. I am going to contact my attorney and report this theft.* ... About *-* months ago l ordered $** worth of hair bows. I liked them, no problem. Yesterday l get a email stating that a payment was going to be taken from my account. I already paid for the previous hair bows, l didn't order anymore ( l don't want or need anymore). I did not give this company authority to go into my account and take any money. How dare they do a reaccuring order without my permission. This issue has to be resolved. I will never, ever order from you again!
They have no right to go into my account. I am not going away until this issue is resolved. I will never, ever order from your company again. I didn't know that you didn't have a phone line, l would not have ordered from your company.
Put my money back on my credit card, l did not receive any product because l didnt order any product.
I was a good customer and l would have ordered more hair bows for my business. But now l do not trust your company.
Tried getting my money put back on card. But this scam company isnt responding
I have an issue with DHGate.com too
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