Order No. CUR********** (Tracking: **********). *Item ordered on-line on *th April. I w...

GetHuman-chfetcha's customer service issue with Currys from April 2021

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The issue in GetHuman-chfetcha's own words
Order No. CUR********** (Tracking: **********). *Item ordered on-line on *th April. I was given a choice of delivery dates, and I chose Wednesday **th April **:**-**:**. This date was confirmed in your Confirmation*Receipt. *I have today received a text message saying the item will be delivered on Thursday **th April. *Why the change please? *Perhaps you should not be giving customers a choice of delivery dates without ensuring you can honour them - or have I missed something here? *Thanks in anticipation. *Regards, *Craig Henderson ***** ******

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Customer service issue
Reported by GetHuman-chfetcha
Apr 13th, 2021 - 4 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 3186 others
0 customers following this


GetHuman-chfetcha started working on this issue
Apr 13th 9:08am
GetHuman-chfetcha confirmed the issue is fixed. Hooray!
Apr 13th 8:25pm
GetHuman-chfetcha indicated the issue is not fixed yet.
Apr 13th 8:25pm

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