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Can I return an item purchased online in-store?

Asked 2 years ago
Yes, Currys does allow customers to return items purchased online at a physical store location. However, it is important for customers to check the specific return policy regarding the item they wish to return, as different products may have varying guidelines. Typically, items should be returned within a designated period, often within fourteen to thirty days, and they must be in their original condition, complete with all accessories and packaging. When visiting the store for a return, it is advisable to bring a copy of the order confirmation or receipt, as this helps to expedite the process. If a customer is uncertain about the return policy or needs assistance, they can find more details on the Currys website, including the specific requirements and possible exceptions. It is always a good practice to verify the latest information online, as policies may change over time.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 17th 2025

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