I purchased a fridge online from Currys ********. It was delivered ********. However, i...

GetHuman-iwannak's Returns issue with Currys from March 2021

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The issue in GetHuman-iwannak's own words
I purchased a fridge online from Currys ********. It was delivered ********. However, it was damaged with a crack*fracture at top of door where hinge is. Also plastic cover to hinge is broken and loose. I have tried via website and phone to arrange for refund or exchange but when mention it is faulty it's impossible. Tried phone but endless wait time, webchat which is a joke as it is not human, even tried email but told the Custer service email no longer valid. Due to covid cannot got to store for advice. Very frustrated and now have anxiety. I only want to exchange or get a refund. Why is it so difficult. I am ** years old and not good with technology

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Currys

Returns issue
Reported by GetHuman-iwannak
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 3286 others
0 customers following this

Timeline

GetHuman-iwannak started working on this issue
Mar 19th 6:11pm