Useless Customer Service and very rude! When my wife tried to explain the problem when we eventually got an answer this morning the girl refused to talk to her and put her on hold yet again.

GetHuman-dltmolde's Track order issue with Currys from June 2020

Help with my Currys issue
The issue in GetHuman-dltmolde's own words
Simply purchase an oven. ... I have tried to order a Logik LBFANX** electric oven twice today and each time the order has been cancelled. Your phone line does not respond despite waiting well over an hour.*The order numbers are: CUR ********** and CUR**********.*This oven is urgently needed and a swift response would be appreciated. Regards,*David molden
They constantly cancel the order without explanation.
Answer the phone and let me purchase a cooker.
Many years - but not for long if they don't improve.
No - just spent hours being assured that they know we are waiting and will answer shortly. Over a * day period that's many hours waiting on the phone to no avail.
How GetHuman-dltmolde fixed the problem
Eventually spoke to a very helpful lady who sorted my problems out.
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Currys

As Above
Track order issue
Reported by GetHuman-dltmolde
Jun 17th, 2020 - 4 months ago
Fixed
GetHuman-dltmolde shared how to fix
Seen by 5 customers so far
Similar issue to 2149 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-dltmolde started working on this issue
Jun 17th 4:29pm
GetHuman-dltmolde indicated the issue is not fixed yet.
Jun 18th 10:20am
GetHuman-dltmolde indicated the issue is not fixed yet.
Jun 18th 10:26am
GetHuman-dltmolde confirmed the issue is fixed. Hooray!
Jun 18th 12:49pm

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