Faulty HP printer. Bought in May. Twice spoke to HP to try to resolve problem. After fi...

GetHuman4950913's customer service issue with Currys from June 2020

Help with my Currys issue
First: share to improve GetHuman4950913's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4950913 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman4950913's own words
Faulty HP printer. Bought in May. Twice spoke to HP to try to resolve problem. After first ** mins. call they decided to try a new Print Head. Received in two days but did not sort the problem. Another ** min. call and they decided I need to have a replacement but it was up to me to contact Currys. They did not even have the phone number. Called Currys on Thursday **th June and on hold for over ** min. and was then CUT OFF. I then replied to a customer service update email (Thursday) and have not received a reply after Three days!

GetHuman4950913 did not yet indicate what Currys should do to make this right.

How GetHuman4950913 fixed the problem

We are waiting for GetHuman4950913 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Currys's attention and get better help faster. Tap below to get started.
Having Currys issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4950913
Jun 14th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2135 others
0 customers following this


GetHuman4950913 started working on this issue
Jun 14th 5:30pm
GetHuman4950913 indicated the issue is not fixed yet.
Jun 15th 8:12am