Faulty HP printer. Bought in May. Twice spoke to HP to try to resolve problem. After fi...

GetHuman4950913's customer service issue with Currys from June 2020

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The issue in GetHuman4950913's own words
Faulty HP printer. Bought in May. Twice spoke to HP to try to resolve problem. After first ** mins. call they decided to try a new Print Head. Received in two days but did not sort the problem. Another ** min. call and they decided I need to have a replacement but it was up to me to contact Currys. They did not even have the phone number. Called Currys on Thursday **th June and on hold for over ** min. and was then CUT OFF. I then replied to a customer service update email (Thursday) and have not received a reply after Three days!

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Currys

Customer service issue
Reported by GetHuman4950913
Jun 14th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2135 others
0 customers following this

Timeline

GetHuman4950913 started working on this issue
Jun 14th 5:30pm
GetHuman4950913 indicated the issue is not fixed yet.
Jun 15th 8:12am