On Saturday * jan ** I had a Bosch ceramic hob delivered, the delivery drivers just gav...

GetHuman1924962's customer service issue with Currys from January 2019

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The issue in GetHuman1924962's own words
On Saturday * jan ** I had a Bosch ceramic hob delivered, the delivery drivers just gave it to me and left. When I opened the box the hob glass was smashed I contacted customer service and reported it and was informed the delivery crew should have opened the box with me which they did not.*I have since contacted customer service twice to find out when the replacement will be delivered without success.*I would now like the hob uplifted and a refund actioned please as I have lost faith in you as a company. My reference number is CUR**********, thank you look forward to hearing from you. regards Nigel Tanner
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Currys

Customer service issue
Reported by GetHuman1924962
Jan 8th, 2019 - a mon ago
I have an issue with Currys too
Not resolved
Seen by 2 customers so far
Similar issue to 1058 others
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Timeline
GetHuman1924962 started working on this issue
Jan 8th 8:04pm