I pay every month £*,** direct debit for washing machine cover repair . I spoke last Th...

GetHuman1465012's customer service issue with Currys from November 2018

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The issue in GetHuman1465012's own words
I pay every month £*,** direct debit for washing machine cover repair . I spoke last Thursday with your colleague to send someone to check my washine. And Yesterday I received a letter from curry’s asking me to pay £** for cover protection. Today I called curry’s customer service and i was told that my direct debit supposed to be *,** and I told your colleague the aggreement I signed it was *,**. It’s not my mistake. I don’t understand why you don’t keep a clear record on the clients . Sara Marin Gutierrez. * Notting barn road . W** *yn
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Currys

Customer service issue
Reported by GetHuman1465012
Nov 1st, 2018 - a mon ago
I have an issue with Currys too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman1465012 started working on this issue
Nov 1st 4:53pm