This problem had not been resolved. The cost of a replacement motor is close to $****.** I do not have pricing on a new wiring harness, gas tank with cover and additional electrical items that were destroyed in a one year old machine that advertises a * year warranty

GetHuman-krawczyn's customer service issue with Cub Cadet from November 2018

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The issue in GetHuman-krawczyn's own words
Cut the grass ... My one year old Cub cadet zero turn mower backfired once and the entire engine was engulfed in flames all the plastic covers, wiring and gas tank were destroyed
That this one year old machine had a * year
Replace or at least pay for the repair. Abreplacrment motor is &****.** alone not to mention the burnt wiring, electric components and melted covers and gas tsnk
I wash, wax and maintain this machine religiously. I tell everyone how proud so am of this mower and have recommended it to several people
Why should I have to
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Cub Cadet

Cub Cadet Zero Tutn Mowet
Customer service issue
Reported by GetHuman-krawczyn
Nov 1st, 2018 - a mon ago
I have an issue with Cub Cadet too
Fixed
Seen by 7 customers so far
Similar issue to 99 others
0 customers following this
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GetHuman-krawczyn started working on this issue
Nov 1st 9:27pm
GetHuman-krawczyn indicated the issue is not fixed yet.
Nov 5th 2:30am
GetHuman-krawczyn indicated the issue is not fixed yet.
Nov 5th 2:33am
GetHuman-krawczyn indicated the issue is not fixed yet.
Nov 5th 2:46am
GetHuman-krawczyn indicated the issue is not fixed yet.
Nov 5th 3:26pm