Hello,*I recently bought a second box of your Wild Strawberry with Caffeine On the Go...

GetHuman-khylbac's customer service issue with Crystal Light from May 2019

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The issue in GetHuman-khylbac's own words
Hello,*I recently bought a second box of your Wild Strawberry with Caffeine On the Go (**) packs. This is the second time that a portion of the packets had to be thrown away because they weren't completely sealed on the backs and the powder still inside was rock hard and discolored. There were * pavkets in this last box that were ruined. I really enjoy the product though, so if I could have them replaced that would be wonderful.
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Crystal Light

Customer service issue
Reported by GetHuman-khylbac
May 19th, 2019 - a mon ago
I have an issue with Crystal Light too
Not resolved
Seen by 9 customers so far
Similar issue to 71 others
0 customers following this
Timeline
GetHuman-khylbac started working on this issue
May 19th 7:47pm
GetHuman-khylbac indicated the issue is not fixed yet.
May 19th 11:58pm
GetHuman-khylbac indicated the issue is not fixed yet.
May 20th 7:56pm