I asked my husband to bring home some Crystal Light from the grocery store and he purch...
GetHuman-erinerut's customer service issue with Crystal Light from October 2018
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The issue in GetHuman-erinerut's own words
I asked my husband to bring home some Crystal Light from the grocery store and he purchased the pack of * packets, yielding *-quarts each of lemon decaf iced tea. Admittedly I am not a consistent customer, so I do not know if this is old news, but I was disappointed to see that you changed your packaging to a hard plastic cylindrical shape instead of the cardboard box. I found this Fort Knox-like packaging to be highly unnecessary as the powder is already concealed in the * packs. I would just like a response acknowledging this grievance and I would urge the company to consider the environmental ramifications for each and every decision. **Thank you **Erin
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