I had visited your store in Phoenix market cuty-Kurla.I tried one shoes with size *,so...

GetHuman-rmsrush's customer service issue with Crocs from January 2019

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The issue in GetHuman-rmsrush's own words
I had visited your store in Phoenix market cuty-Kurla.I tried one shoes with size *,so asked Mr Salman to check for size * but he promptly said it's not available so I asked him to chk in the warehouse but he refused to do so.*So I approached your other CRM Mr Irshad,even he behaved the same way.*I asked them to check with some other Crocs store and also opted that I can pay here or will go to other store and get it picked but apparently they refused to do that as well.*There were no customers except for us,but then too they were not ready to check if it's available at some other stores.*I stay at Altamount Road,so I told him there's a store at Kemp's corner if they can check their,but to my surprise they just refused to do so..I have been a regular customer of Crocs..My wife,son all of them have a pair of Crocs shoes,but have never experienced such pathetic customer service.*This is just to bring to the management's notice so henceforth no other customers suffer the same.*I also bought one pair of shoes from the store for my son.Reference bill no-*****
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Customer service issue
Reported by GetHuman-rmsrush
Jan 13th, 2019 - 9 mons ago
I have an issue with Crocs too
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Seen by 8 customers so far
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GetHuman-rmsrush started working on this issue
Jan 13th 11:59am