I bought a phone with cricket wireless last year and this year I decided to cancel the...

GetHuman-mslulu's customer service issue with Cricket Wireless from June 2018

Help with my Cricket Wireless issue
The issue in GetHuman-mslulu's own words
I bought a phone with cricket wireless last year and this year I decided to cancel the service. So I sold the phone not knowing I needed a sim pin code. I called cricket to have the phone unlocked because I sold the phone and the person I sold it to can not use the phone because of that. I feel this should have been told to me when I bought the phone and in that case I should have signed a contract with another company. Cricket wireless states on there web site that this is not contract with them but actually it is if you can not reuse the phone with another company because you are under a contract with cricket which they say it’s not a contract. I need the unlock pin for the phone I have sold to someone else.
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Cricket Wireless

Customer service issue
Reported by GetHuman-mslulu
Jun 30th, 2018 - 10 mons ago
I have an issue with Cricket Wireless too
Fixed
Seen by 14 customers so far
Similar issue to 324 others
0 customers following this
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Last 4 of SSN
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Timeline
GetHuman-mslulu started working on this issue
Jun 30th, 2018 4:02am
GetHuman-mslulu indicated the issue is not fixed yet.
Jun 30th, 2018 4:02am
GetHuman-mslulu indicated the issue is not fixed yet.
Jun 30th, 2018 5:38am
GetHuman-mslulu indicated the issue is not fixed yet.
Jul 1st, 2018 4:56pm
GetHuman-mslulu indicated the issue is not fixed yet.
Jul 3rd, 2018 5:33pm