I AM LOCKED OUT OF MY cricket phone because of a PUK number that I do not have access t...

GetHuman-putternu's customer service issue with Cricket Wireless from June 2018

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Help with my Cricket Wireless issue
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Phone number, Last 4 of SSN, Name on the account, and Billing address
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The issue and preferred resolution, in GetHuman-putternu's own words:
I AM LOCKED OUT OF MY cricket phone because of a PUK number that I do not have access to. So telling me to call cricket is rather pointless. The device I am contacting you on is not a phone. Does Cricket costomer service have an online chat. Is Cricket so over the top now that they no longer want my bussiness? But I bet I get a bill next month for my cricket phone with no service. The issue is my sim card is locked on my phone. I have taken the sim card out and tried to call *** cricket. But that didnt work either. So how do I call you ? How do I contact Cricket? Should I try going up on my roof and yelling Cricket I need Help! While the neighbors might be ammused and I may be hauled off to the funny farm I dont thing that is a solution either
I trust that Cricket Wireless will make this right and come up with a resolution that is fair.
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Cricket Wireless

Customer service issue
Reported by GetHuman-putternu
Jun 25th, 2018 - 2 mons ago
I have an issue with Cricket Wireless too
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Seen by 3 customers so far
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GetHuman-putternu started working on this issue
Jun 25th 6:16pm