Cricket isn't responding to keypad entries on my basic flip phone, like when I call Voi...

GetHuman566335's tech support issue with Cricket Wireless from April 2018

Help with my Cricket Wireless issue
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Phone number, Last 4 of SSN, Name on the account, and Billing address
The issue in GetHuman566335's own words
Contact Customer Service by phone ... Cricket isn't responding to keypad entries on my basic flip phone, like when I call Voice Mail and try to enter my code, or when I called customer service and tried to enter "*".
The phone isn't functioning the way it should
Provide an email address when I can't call or chat doesn't provide the answer I need
I have an issue with Cricket Wireless too
How GetHuman566335 fixed the problem
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Cricket Wireless

LG basic Talk & Text flip phone
tech support issue
Reported by GetHuman566335
Apr 3rd, 2018 - 6 mons ago
I have an issue with Cricket Wireless too
Not resolved
Seen by 9 customers so far
Similar issue to 1303 others
0 customers following this
Timeline
GetHuman566335 started working on this issue
Apr 3rd 6:13pm
GetHuman566335 indicated the issue is not fixed yet.
Apr 3rd 6:13pm