My my mother has been with this phone company for ** years. She didn’t have the money t...

GetHuman-shumecha's customer service issue with Cricket Communications from February 2019

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The issue in GetHuman-shumecha's own words
My my mother has been with this phone company for ** years. She didn’t have the money to pay it on time this time so my husband went and made a bridge payment and it gave her to the **th to pay the remaining balance but she doesn’t get paid until Friday and she can pay to attire bill.. She has been told that because she has a bridge payment there is nothing they can do for her.. The reason we made the payment is cause my mother is up in age and the her only way of communicating with her family.. Again she has been with you all for **years and all she can get is Thank you for being a loyal customer .. When she just needs four more days..
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Cricket Communications

Customer service issue
Reported by GetHuman-shumecha
Feb 17th, 2019 - 8 mons ago
I have an issue with Cricket Communications too
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Seen by 11 customers so far
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Feb 17th 10:14pm