Can't get verification code because i've changed my phone number

GetHuman-lynn_gam's customer service issue with from February 2019

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The issue in GetHuman-lynn_gam's own words
finish adding info on my tax forms ... I have A new phone number and cant get the verification code or call needed to access my account to finish off some info and it will not let me change my number unless I have a code so I need to change my number to get into my account please... asap thank u
If you have added your info and was able to access your account then you should be able to at least go into the account and edit the phone number or also offer code through email
not taking so long to answer your request by email and add a customer service phone number to help resolve these types of issues
no because all you can do is email them there is no other way of communication with the company
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Customer service issue
Reported by GetHuman-lynn_gam
Feb 15th, 2019 - 8 mons ago
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Email address on account
GetHuman-lynn_gam started working on this issue
Feb 15th 12:33am