Keep getting message *Your personal information doesn't match with credit bureau record...

GetHuman820607's customer service issue with Creditkarma.com from June 2018

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Help with my Creditkarma.com issue
GetHuman820607's next move: go to the Creditkarma.com help center.
Creditkarma.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman820607 will want to follow the link below to head to their help center. We will check on GetHuman820607 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman820607's own words:
Keep getting message *Your personal information doesn't match with credit bureau records. Please review your information for any possible errors. For security reasons, you'll also need to reenter your Social Security Number before continuing. Not sure what's wrong? You can find some tips on the right side of this page.
I trust that Creditkarma.com will make this right and come up with a resolution that is fair.
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Creditkarma.com

Customer service issue
Reported by GetHuman820607
Jun 26th, 2018 - 2 mons ago
I have an issue with Creditkarma.com too
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Seen by 2 customers so far
Similar issue to 434 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Email address on account
Timeline
GetHuman820607 started working on this issue
Jun 26th 12:06am