Credit One Banks online payment system AND by phone payment system both were down and i...

GetHuman-ddpenn's Dispute a Charge issue with Credit One Bank from September 2020

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-ddpenn's own words
Credit One Banks online payment system AND by phone payment system both were down and inoperable on ********* the day my payment is due, and remained so through the day as I made multiple attempts to pay on multiple devices, and was unable to complete payment until the day after, due to no fault of my own and request a late fee removal from my account due to Credit One's failure to have operating payment systems on ****.

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Credit One Bank

Dispute a Charge issue
Reported by GetHuman-ddpenn
Sep 30th, 2020 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 2599 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman-ddpenn started working on this issue
Sep 30th, 2020 8:17pm