I went to make an early payment with a new prepaid debit card because i no longer use p...

GetHuman-wsanequa's customer service issue with Credit One Bank from October 2018

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The issue in GetHuman-wsanequa's own words
I went to make an early payment with a new prepaid debit card because i no longer use pnc bank and the funds were there but for some reason it wouldnt let me use the card for my credit card payment which i was unaware of and tried to make two payments which got returned and now i have $** worth of fees for trying to pay it off early when i am never late and it never was returned before is there anyway i can get the fees removed since this is my first bad encourter
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Credit One Bank

Customer service issue
Reported by GetHuman-wsanequa
Oct 15th, 2018 - 2 mons ago
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman-wsanequa started working on this issue
Oct 15th 12:44pm