I need help from someone, ANYONE….PLEASE!*I have been using my work computer (as I have...
GetHuman-tiajone's customer service issue with Credit One Bank from April 2018
4 views | 2549 similar | 0 following
Help with my Credit One Bank issue
First: share to improve GetHuman-tiajone's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-tiajone to get a Credit One Bank rep on the line!
Always use the GetHuman Phone to call Credit One Bank. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-tiajone may need:
16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman-tiajone's own words
I need help from someone, ANYONE….PLEASE!*I have been using my work computer (as I have no access to any other computer) to log into all of my credit card accounts. I have a few with CAPITOL ONE and one with CREDIT ONE. I tried logging on today and I guess extra security measures were added to your website which has now blocked me from accessing my account information. I have tried entering the verification code ** times!!!!!!!!!!!!!! It will NOT work. I have been sent at least * codes and have spent the better part of my work day trying AND FAILING to access my account. This is beyond frustrating! * I of course called and was told to use another computer or change it to INTERNET EXPLORER?????? I have talked to * different customer service agents today, neither were helpful in ANY WAY. I believe my payment is due tomorrow and I need to check my account. Of course customer service is more than happy to take a payment from me but not as happy to fix this problem. ALL I WANT TO DO IS ACCESS MY ACCOUNT LIKE I HAVE DONE ON MY WORK COMPUTER LIKE I HAVE ALWAYS DONE IN THE PAST. Can someone please help me so I can get in my account and enter my bank info to deduct the payment due tomorrow???????????????????
GetHuman-tiajone did not yet indicate what Credit One Bank should do to make this right.
I have an issue with Credit One Bank too
How GetHuman-tiajone fixed the problem
We are waiting for GetHuman-tiajone to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.