Can't Log In with Valid Credentials

GetHuman5856811's customer service issue with Credit Karma from March 2021

14 views | 4590 similar | 0 following
Help with my Credit Karma issue
First: share to improve GetHuman5856811's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5856811's next move: find and follow the right step-by-step guide.
Credit Karma doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5856811 will need to dig through the advice provided by Credit Karma, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5856811 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Credit Karma has better answers for you: Credit Karma Help Center
Before contacting them, items GetHuman5856811 may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Email address on account
The issue in GetHuman5856811's own words
I was trying to Login ... When I enter my Logon ID and Password (verified correct) into the Credit Karma data fields I get an "We're sorry for the inconvenience. A technical issue has unexpectedly occurred. Please try again in a few moments." Message. When I try again: same result.
They could make this right by offering access to technical support through a voice or chat option
I have been a customer for about * years and expected to be able to log in with valid credentials or find access to technical support. I could do neither.
Changing email
How GetHuman5856811 fixed the problem

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Credit Karma

Credit Karma
Customer service issue
Reported by GetHuman5856811
Mar 17th, 2021 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 4590 others
0 customers following this

Timeline

GetHuman5856811 started working on this issue
Mar 17th 8:13pm
GetHuman5856811 indicated the issue is not fixed yet.
Mar 17th 8:36pm
GetHuman5856811 indicated the issue is not fixed yet.
Mar 17th 8:36pm
GetHuman5856811 indicated the issue is not fixed yet.
Mar 17th 8:36pm