Craigslist needs to notify the customer of the specific problem they have with an ad before it is removed to give the customer a chance to change the ad.

GetHuman-alpineth's customer service issue with Craigslist from January 2019

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The issue in GetHuman-alpineth's own words
Post an ad, puppies for sale. ... My posting was flagged. There wasn't anything inappropriate in the ad. I posted it again thinking it must have been a mistake and it was removed for a second time. Craigslist should tell you the reason they are going to remove your ad so you know how to rectify the situation before it is removed. It is a big inconvenience to repost, plus it looks bad to potential buyers. Can you please review my ad so I know what I need to change so this doesn't happen again? ***********I would like my ad reposted please!*Also I didn't see a posting category for pets, just farm.
They don't realize what a big inconvenience it is to repost an ad after it has been flagged when you don't even know what their issue was with it in the first place. Its a guessing game. They must know otherwise it would not have been removed. Why do they make it a secret? Be specific! Evidently this is a problem thousands of customers are having by the looks of the complaints. Give the customer a chance to change the ad before they remove it. Logical right?
I did say what I wanted Craigslist to do. Tell me why my ad was flagged, fix the problem and repost my ad!
I have been a customer for years and never had this trouble before.
Tried reposting the ad.
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for sale
Customer service issue
Reported by GetHuman-alpineth
Jan 31st, 2019 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 6226 others
0 customers following this


GetHuman-alpineth started working on this issue
Jan 31st, 2019 5:22am