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Craigslist Customer FAQ

Top Answers & How-to Guides

What is Craigslist's Phone Number?

The question we are asked most often is about how to talk to Craigslist customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My Craigslist Password?

Craigslist is a platform that allows you to sell many different items. If you're having a clear out and want to make some extra money,...

How Do I Unblock My Craigslist Account?

Craigslist is cracking down on scammers and has suspended many people's accounts. They block accounts that have major issues and, in...
Ask any question you have about Craigslist customer service, get an answer now.

Recent Craigslist Customer Questions

My account has been put on hold

If your Craigslist account has been put on hold, it may be due to a violation of Craigslist's terms of use or because of suspicious activity spotted. These actions could include posting prohibited items, spamming, flagging misuse, or other inappropriate behaviors. Craigslist takes such violations seriously to maintain a safe and respectful community. Usually, you should receive an email from Craigslist detailing why your account was put on hold. If you believe this was made in error, respond directly to that email. Please make sure you understand and adhere to Craigslist's terms of use to prevent future holds or suspensions.
Asked Apr 26, 2024 10:03 PM

Someone thinks my price is too high on my paid C/L auto ad and will not quit emailing me with unsolicited attacks.

Sorry to hear about your experience. Craigslist does not have a mechanism to moderate buyer and seller communication. You should block the person's email address using your email provider's measures to stop receiving their messages. If the problem persists, you can consider removing and reposting your ad with a different contact method. Remember not to engage with people who behave inappropriately. Stay safe while using the platform and only communicate with persons who show genuine interest in your ad.
Asked Apr 26, 2024 3:56 PM

How can I advertise two cars I want to sell?

To advertise two cars for sale on Craigslist, follow these steps: 1. Navigate to the Craigslist homepage. 2. Click on the “Create a Posting” link on the left side. 3. Select the city or region closest to you. 4. Choose “for sale by owner.” 5. In the next page, select the "cars+trucks" category. 6. Fill out the form including title, price, specific location, postal code and description. Be sure to provide as many details about the cars as you can. You can add up to 24 images. 7. Verify your ad in the preview page, agree to the terms of use, and then click "publish". You will have to repeat this process separately for each car. Ensure your posts abide by the Craigslist Terms of Use.
Asked Apr 24, 2024 4:58 PM

My posting was flagged and I paid for a posting yesterday will I receive a refund

Craigslist does not typically provide a refund if your post gets flagged for removal. Flagging is an important tool used to identify and remove inappropriate or fraudulent posts, which is guided by Craigslist community guidelines. If your post follows all of these guidelines but was flagged, it may be because users found it inappropriate or miscategorized. It would help to review your post and make sure it aligns with all of Craigslist's terms and conditions.
Asked Apr 20, 2024 5:35 PM

why is my post flagged and not showing up

A post on Craigslist may be flagged and therefore not show up for several reasons. It could be due to a violation of Craigslist's posting policies, like including prohibited items, offensive language, or personal information. It can also occur if the post is too similar to another one you've recently listed or if you've posted in the wrong category. Flagging can also result if your post has been reported by others as spam or inappropriate. Always ensure that your post adheres to Craigslist's Terms of Use and community guidelines to avoid flagging.
Asked Apr 20, 2024 3:26 PM

Help me with my Craigslist customer service issue

Reporting Concerns

How Do I Report That Someone Is Using My Phone Number on Craigslist?

If you believe that someone is using your phone number to post ads on Craigslist, there are several ways you can report the user. You...

What Do I Do If Someone Posted My Phone Number on Craigslist?

Even though Craigslist has plenty of benefits, some users may use it for malicious reasons. If someone posts your number on Craigslist,...

How do I report fraud or a scam to Craigslist?

These days it seems like there are more and more creative ways to for people to get scammed on Craigslist. Here's how you can report...

Account Issues

How Do I Reset My Craigslist Password?

Craigslist is a platform that allows you to sell many different items. If you're having a clear out and want to make some extra money,...

How Do I Unblock My Craigslist Account?

Craigslist is cracking down on scammers and has suspended many people's accounts. They block accounts that have major issues and, in...

Ad Visibility

How do I know if my Craigslist ad was flagged?

Craigslist makes it super easy to post items and sell stuff but you need to be careful how you present your post to keep it from getting...

Why is my posting not showing up on Craigslist?

Often times when you try to post something on Craigslist you can run into problems. Here's how to solve some of the most common problems....

Posting Fees

Are there any fees for posting on Craigslist?

No, posting on Craigslist is generally free. The platform allows users to post ads without any upfront charges in most categories....

Personal Information Removal

Can I remove my phone number from a Craigslist ad?

Yes, you can remove your phone number from a Craigslist ad. To do so, you need to go to the "Manage" section in your craigslist account....
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