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Craftsy Customer FAQ

Top Answers & How-to Guides

How do I Contact Craftsy Customer Service?

The question we are asked most often is about how to talk to Craftsy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the refund policy for Craftsy classes?

Craftsy has a comprehensive refund policy to ensure customer satisfaction. If you are not fully satisfied with a Craftsy class, you...
Ask any question you have about Craftsy customer service, get an answer now.
Contact Craftsy customer service

Order Tracking

How Do I Track My Craftsy Order?

Tracking your order is a quick and easy way to stay on top of your package's progress. By following the steps above, you can track...
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Overview

What is Craftsy?

Craftsy is an online learning platform that offers a wide range of courses and resources for creative individuals. Whether you're into...
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Membership Cost

How much does it cost to join Craftsy?

The cost to join Craftsy varies depending on the type of membership you choose. Craftsy offers two types of membership: Free and Premium....
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Cancellation

Can I cancel my Craftsy membership?

Yes, you have the option to cancel your Craftsy membership at any time. Simply log into your Craftsy account, go to the "Account Settings"...
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Payment Methods

What payment methods does Craftsy accept?

Craftsy accepts several payment methods to provide a convenient shopping experience for its customers. You can safely pay for your...
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Free Classes

Are there any free classes available on Craftsy?

Yes, Craftsy offers a wide selection of free classes. These free classes cover various topics, including sewing, quilting, knitting,...
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Privacy and Security

Is my personal information secure on Craftsy?

Yes, your personal information is completely secure on Craftsy. At Craftsy, we prioritize the security and protection of our users'...
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Sharing Classes

Can I share my Craftsy classes with others?

No, you cannot share your Craftsy classes with others. Craftsy's classes are designed for individual use only and are subject to strict...
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Offline Availability

Are Craftsy classes available offline?

No, Craftsy classes are not available offline. Craftsy is an online learning platform that offers a wide range of classes in various...
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Refund Policy

What is the refund policy for Craftsy classes?

Craftsy has a comprehensive refund policy to ensure customer satisfaction. If you are not fully satisfied with a Craftsy class, you...
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Help me with my Craftsy customer service issue

Ask any question you have about Craftsy customer service. We will do our best to get you answers right away.
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