What is the refund policy for Craftsy classes?
Craftsy has a comprehensive refund policy to ensure customer satisfaction. If you are not fully satisfied with a Craftsy class, you can request a refund within 30 days of purchase. However, there are certain conditions to be met for obtaining a refund. The class must have been completed less than 50% and not have been canceled previously for that specific class. Once a class has been marked as "complete," refunds are generally not available. In addition, Craftsy offers a 100% satisfaction guarantee, allowing customers to try a class risk-free. If the class doesn't meet your expectations, a refund will be provided. To initiate a refund, customers can contact Craftsy's customer support team and provide the necessary details. Overall, Craftsy aims to ensure that customers are happy with their learning experience and offers a fair refund policy to achieve that goal.
Answered May 3, 2024
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