RE: CIC **-****** * COX COMMUNICATIONS****Regarding the issues I have with Cox Communic...

GetHuman-suesuesb's Complaint issue with Cox Communications from July 2020

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The issue in GetHuman-suesuesb's own words
RE: CIC **-****** * COX COMMUNICATIONS****Regarding the issues I have with Cox Communications. I have been a customer for ** years.* My email has continually had difficulties, being unable to be accessed.* Yet the bill for the services is increased. For this the price of service is increased? I have spoken to Cox numerous times about this with the explanation they are working in my area and trying to resolve the problem as soon as possible.* It is an ongoing problem that never changes.* I get through a few weeks with ok service, then the email is down for hours and at times a day or so. My employment is very much dependent upon email communication and this is one of the concerns for me.**I feel if I speak to a Communication Specialist I will get more or less the same answer.* That is why I have no faith in speaking to a rep from your group. I did place a call to one today only because I was informed to do so from the Attorney General's office.****Barb

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Cox Communications

Complaint issue
Reported by GetHuman-suesuesb
Jul 9th, 2020 - a year ago
Not resolved
Seen by 66 customers so far
Similar issue to 565 others
0 customers following this

Timeline

GetHuman-suesuesb started working on this issue
Jul 9th, 2020 5:26pm

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