I was called by Cox on the *oth of December that they need$***.** immediately and I wen...

GetHuman-sunmarc's customer service issue with Cox Communications from December 2018

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The issue in GetHuman-sunmarc's own words
I was called by Cox on the *oth of December that they need$***.** immediately and I went online and paid it.*Yesterday ********** They took ***.** out again .they know that I was going to pay it on the *th the ***. but took out anyway I am a diabetic and need to get my medicine I am on social security and I am in my early **ths I was told by a supervisor that he doubt that they will credit my account. It was them that called me on the **th so I paid I need that *** to pay for my medicine and the supervisor told me he cant do any thing about that his employee just made the error to call me on the **th requesting monies I need my medicine please and he did not care and Cindy the customer sevice person said that was not her problem what kind of people do you have working their??They are down right cruel

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Cox Communications

Customer service issue
Reported by GetHuman-sunmarc
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 569 others
0 customers following this

Timeline

GetHuman-sunmarc started working on this issue
Dec 22nd, 2018 11:17pm

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