I am a loyal executive member Costco customer for many years. I buy most of my fruit a...

GetHuman-jjhurewi's complaint issue with Costco from May 2019

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The issue in GetHuman-jjhurewi's own words
I am a loyal executive member Costco customer for many years. I buy most of my fruit and produce here and have always felt confident in the product's freshness. That ended on Wednesday. The grapes I wanted to buy had mold on them (in several different containers)..so I did not. I did, however, point this out to the girl working in produce. The Gala apples I bought had two bad ones out of **. I called the store (Teterboro) and spoke to the manager who was lovely. He said he would issue me a refund. Though he was lovely, I need to tell you that I have lost confidence in the quality of what I am purchasing. I hope you can do something to restore that loss. Janice Hurewitz (a disappointed executive member customer (**************** ) Jeffrey Hurewitz (executive member customer ****************)
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Costco

complaint issue
Reported by GetHuman-jjhurewi
May 10th, 2019 - a mon ago
I have an issue with Costco too
Not resolved
Seen by 10 customers so far
Similar issue to 2342 others
0 customers following this
Timeline
GetHuman-jjhurewi started working on this issue
May 10th 12:12pm
GetHuman-jjhurewi indicated the issue is not fixed yet.
May 11th 2:30pm
GetHuman-jjhurewi indicated the issue is not fixed yet.
May 13th 12:31pm
GetHuman-jjhurewi indicated the issue is not fixed yet.
May 13th 5:41pm
GetHuman-jjhurewi indicated the issue is not fixed yet.
May 13th 6:44pm
GetHuman-jjhurewi indicated the issue is not fixed yet.
May 13th 7:03pm
GetHuman-jjhurewi indicated the issue is not fixed yet.
May 13th 7:32pm
GetHuman-jjhurewi indicated the issue is not fixed yet.
May 13th 9:49pm