My name is John Geb*My Costco.com Order Number ********* is being sent to the wrong add...

GetHuman1817244's customer service issue with Costco from December 2018

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The issue in GetHuman1817244's own words
My name is John Geb*My Costco.com Order Number ********* is being sent to the wrong address. Not sure how this happened- I put the correct address on my order. *My membership * is **************I’m at my family’s home in Walnut Creek, which is where it needs to be sent: William Geb *** ENRICA LANE, WALNUT CREEK, CA. ***** - NOT my home address ( John Geb **** Jackson St in Ventura, which is where it’s being sent). You do have a record of the Walnut Creek address on file. *Please let me know that you’ve received this email, and if you will change the address. Otherwise, I need to cancel my order. My phone * is ***-***-*****I tried to get through to customer service, but was unable. Thanks for your help.

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Costco

Customer service issue
Reported by GetHuman1817244
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 1565 others
0 customers following this

Timeline

GetHuman1817244 started working on this issue
Dec 23rd, 2018 6:55am

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