I am a new Costco Business Member. On ******** I contacted Harland Clarke to learn abou...

GetHuman-bentonbi's customer service issue with Costco from November 2018

9 views | 1038 similar | 0 following
Help with my Costco issue
Next: our robot will wait on hold for GetHuman-bentonbi to get a Costco rep on the line!
Always use the GetHuman Phone to call Costco. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-bentonbi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bentonbi may need:
Order number, Billing address, Email address on the account, Name on the order, and Membership number
The issue in GetHuman-bentonbi's own words
I am a new Costco Business Member. On ******** I contacted Harland Clarke to learn about ordering personal checks. I spoke to Maria. I told her I am a Business Member and wanted to know the costs for *** single, basic blue safety checks. She quoted me $**.** for the checks and $*.** for shipping. I thanked her and told her I wanted to check with my bank as the cost didn’t seem competitive. I then look up the price on line where they are listed at $**.**. I called Harland Clarke back and Maria answered again. I asked her why she quoted me $**.** when they are $**.**. She couldn’t (or wouldn’t) give me an answer. I then asked her how much shipping would be on the $**.** price. She then admitted that there is no shipping cost and that the $*.** is optional if you want to track your shipment. She said the only other cost would be sales tax for where I live, or $*.** for an order total of $**.**, not $**.**. I found their practice to be very deceptive and something you should look into. Costco can only be as good as the companies it does business with. *Please look into this deceptive practice and contact me. *Sincerely,*Mary Moore-Benton

GetHuman-bentonbi did not yet indicate what Costco should do to make this right.

How GetHuman-bentonbi fixed the problem

We are waiting for GetHuman-bentonbi to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Costco's attention and get better help faster. Tap below to get started.
Having Costco issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bentonbi fixes it.
This email address isn't valid

Costco

Customer service issue
Reported by GetHuman-bentonbi
Nov 3rd, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 1038 others
0 customers following this

Timeline

GetHuman-bentonbi started working on this issue
Nov 3rd, 2018 6:11pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers