I am a new Costco Business Member. On ******** I contacted Harland Clarke to learn abou...
GetHuman-bentonbi's customer service issue with Costco from November 2018
32 views | 1038 similar | 0 following
Help with my Costco issue
Next: our robot will wait on hold for GetHuman-bentonbi to get a Costco rep on the line!
Always use the GetHuman Phone to call Costco. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-bentonbi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bentonbi may need:
Order number, Billing address, Email address on the account, Name on the order, and Membership number
The issue in GetHuman-bentonbi's own words
I am a new Costco Business Member. On ******** I contacted Harland Clarke to learn about ordering personal checks. I spoke to Maria. I told her I am a Business Member and wanted to know the costs for *** single, basic blue safety checks. She quoted me $**.** for the checks and $*.** for shipping. I thanked her and told her I wanted to check with my bank as the cost didn’t seem competitive. I then look up the price on line where they are listed at $**.**. I called Harland Clarke back and Maria answered again. I asked her why she quoted me $**.** when they are $**.**. She couldn’t (or wouldn’t) give me an answer. I then asked her how much shipping would be on the $**.** price. She then admitted that there is no shipping cost and that the $*.** is optional if you want to track your shipment. She said the only other cost would be sales tax for where I live, or $*.** for an order total of $**.**, not $**.**. I found their practice to be very deceptive and something you should look into. Costco can only be as good as the companies it does business with. *Please look into this deceptive practice and contact me. *Sincerely,*Mary Moore-Benton
GetHuman-bentonbi did not yet indicate what Costco should do to make this right.
I have an issue with Costco too
How GetHuman-bentonbi fixed the problem
We are waiting for GetHuman-bentonbi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Costco customer problems.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!