Costco HVAC Vendor & Asbestos Abatement Gone Wrong:* *My parents are in their **’s and...

GetHuman-goconnie's customer service issue with Costco from October 2018

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Costco HVAC Vendor & Asbestos Abatement Gone Wrong:* *My parents are in their **’s and suffer from many ailments including advanced pulmonary fibrosis lung disease, advanced pulmonary hypertension, congestive heart failure, tremors, kidney disease. My dad has lung disease from and my mom is on oxygen and they were hospitalized six times since January **** and it took a heroic effort by a team of doctors, caregivers, and their * daughters to get them stabilized.* *Our parents are now residing in a hotel since Tuesday, October *, ****, *YES FOR ** DAYS *in a cramped hotel room without access to their hospital bed, seat lift recliners, safety rails, bathing seats, regular healthy home meals, nursing care. **My mom’s breathing has become unstable, my dad’s blood pressure is rising, his hand tremors have worsened, and my mom has a “stress rash” spreading on her arms, and is having swelling in her legs due to not being at home and having the proper hospital bed and environment. **Their HEALTH AND QUALITY OF LIFE IS DETERIORATING EVERYDAY! **No one is taking responsibility!**I will try to give a small glimpse into what happened.* *The Norwalk Costco HVAC vendor that sells and installs air conditioning and heating is JW Heating and Air (JW), located *** S. *st St., La Puente, Ca, (General Manager Cary C. Krajeski ***-***-**** cell and owner Jeff Williams at ***-***-*** ). **JW did an INFERIOR INSTALL at my parent’s home and caused a water leak in the den ceiling. Because it's a popcorn ceiling, a tech came out to test for ASBESTOS. The popcorn ceiling tested POSITIVE for ASBESTOS. **Costco HVAC vendor JW hired *Alliance-Enviro to do the asbestos removal. Alliance-Enviro claims to be “California’s most trusted and most experienced environmental contractor”. THIS IS A BIG FAT LIE. **Alliance-Enviro did NOT remove the asbestos properly. ASBESTOS fibers are still on the ceiling and on the floor and everywhere in their ENTIRE HOME!! *I had the home tested by an *environmental testing company in * different locations!! All * tests came back POSITIVE for ASBESTOS. **Costco headquarters says talk to*JW Heating & Air then JW says talk to*Alliance-Enviro. *Well, I spoke to Shaun Murphy, VP of Operations from Alliance-Enviro at (***)***-**** and * other BULLIES that came to my parent’s house only to AMBUSH ME, INTIMIDATE ME, and BLAME ME FOR NOT SEEING THAT THEY DIDN’T REMOVE THE ASBESTOS PROPERLY!!!! **Yes, * BULLIES from Alliance-Enviro are coming at me * a ** year old woman weighing *** lbs saying the ASBESTOS problem is MY FAULT. BAD GUYS!!*Alliance-Enviro did not properly remove the Asbestos. It’s their GROSS NEGLIGENCE IN NOT REMOVING IT!!**My parents can’t go back into their ASBESTOS INFESTED HOME!!**My parent’s health is deteriorating everyday!! **No One Is Taking Responsibility!**My Parent’s Home is Uninhabitable!!**COSTCO it was your Vendor *JW Heating & Air that caused a ceiling leak due to a faulty install which caused Alliance-Enviro to go out but they did not properly remove the asbestos. Now the ASBESTOS has spread throughout their home!**COSTCO Headquarters* Jason Perez at ***-***-****, Elena Velitchko at ***-***-****, Wendi Wamboldt, John Pierpont, have been emailed on every event. **Which one of you is going to take responsibility for getting my ** and ** year old parents back into there home??**I wish I could post a picture of my parents here so you could see what they are going through. ********Please Help Me to Help my Parents.***costco *asbestos *bullies **asbestosKills**badcorporations *evil *greedy *Environment *killers *AllianceEnviroBullies**JWHeatingandair**TakingAdvantageofElderly**Chrysotile**ChrysotileKills**JWHeatAir**Alliance**Abatement*@costco*@alliance environmental*@jwheatingandair
Costco needs to pay for all hotel*food bills, and environmental testing bills, and to have another environmental company come in and do the recommended procedure * clean up work to make my parent's house habitable, and pay for the drywall replacement and final painting, and pay to have it retested after the work is done.
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Brand New Heating and Air conditioning installation
Customer service issue
Reported by GetHuman-goconnie
Oct 18th, 2018 - 3 mons ago
I have an issue with Costco too
Seen by 7 customers so far
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GetHuman-goconnie started working on this issue
Oct 18th, 2018 8:53am
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Oct 19th, 2018 6:10pm
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Oct 19th, 2018 6:13pm
GetHuman-goconnie indicated the issue is not fixed yet.
Oct 22nd, 2018 6:41pm