We are getting a license disabled fail on our test. we don't know why?**Test Date...

GetHuman-kisstoki's customer service issue with Convergys from January 2019

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The issue in GetHuman-kisstoki's own words
We are getting a license disabled fail on our test. we don't know why?**Test Date - ********** **:**:***Internet Service Provider*LICENSE*DISABLED*Fail*Operating System Name*Microsoft Windows ** Pro*Pass*CPU Processor Name*Intel(R) Core(TM) i*-**** CPU @ *.**GHz*Pass*CPU Clock Speed***** MHz - Dual Core*Pass*Total RAM***** MB*Pass*Available Hard Drive Space****.* GB*Pass*System Date************Pass*Machine Environment*Supported*Pass*Processor Architecture***bit*Pass*Make * Model*HP HP ProDesk *** G* SFF*Pass*Screen Resolution***** x *****Pass*Hardware Compatibility*Supported*Pass*Download Speed****.* Mbps*Pass*Upload Speed***.* Mbps*Pass*Latency***.** ms*Pass*Packetloss**%*Pass
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Customer service issue
Reported by GetHuman-kisstoki
Jan 14th, 2019 - a mon ago
I have an issue with Convergys too
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GetHuman-kisstoki started working on this issue
Jan 14th 8:49pm