Raneri and Long Roofing Company in Napa, CA, took a **% deposit from me in October for...
GetHuman-cynzin's customer service issue with Contractors State Licensing Board (CSLB) from January 2019
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The issue in GetHuman-cynzin's own words
Raneri and Long Roofing Company in Napa, CA, took a **% deposit from me in October for a roof that has yet to be installed. Once I started getting suspicious, I looked at their reviews on Yelp and was shocked at how this company is scamming people. I have not heard from owner, Tim Long. His estimator and my contact, Chris Parras, stopped contacting me with excuses for delay. The last I heard from him was Nov. **th. That’s when I decided to hire an attorney. I hired, Holiday Powell, from Donahue and Fitzgerald, she wrote them a letter with a demand of deposit ($**K) to be returned via a certified check by Dec. **th. We didn’t hear a word from these scofflaws. My next step is contacting CSLB and our DA.
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