I feel misled and taken advantage of by tis whole situation
GetHuman-msbartor's customer service issue with Consumer Reports from August 2018
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The issue in GetHuman-msbartor's own words
I was trying to find out if the brakes were faulty made with cheap metal and why it wasn’t covered ... I lease aVW Tiguan from Paul Clark of Brockton Ma I paid &***.** for a matenous coverand I have ** months left on lease-* the brakes had to be replace$***.** out of my pocket the car only had **,*** miles. On it I’m wondering if this is the brakes product cause usually you don’t need brakes until **,*** ** to ** ,** miles and I was told that my $***.** covers oil changes and reg maintenance- Really I have had two oil changes at $**.** each which was covered my name Barbara Bartorelli *** Division St brockton Ma *****. Cell ***-***-****
That I don’t believe a * yeR old car with **,*** miles on it should have all** brakes go so quickly unless this has happen to other Tiguan’s . Also all new cars come with a * year warranty don’t they
I would like to retrieve my $***.** if possible Also are the VW company knowingly have faulty Tiguan brakes with any othe customer
This is my second leased vehicle with this co. And first lease I had full coverage second lease they had me pay $***.** for coverage
No i didn’t know what to do I was so upset that I was misled on maintaining vehicle for extra $***.** - they gave me option but I wanted to have security while I had my lease so I got coverage plan And I did post on FB
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