I called the roadside service at *:** pm today ****** to request assistance with my wif...

GetHuman5248322's Service problem issue with Consumer Cellular from September 2020

Help with my Consumer Cellular issue
First: share to improve GetHuman5248322's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5248322's own words
I called the roadside service at *:** pm today ****** to request assistance with my wife's lockout. I was told by Angel that a text message would be sent to her with an estimated arrival for service. My wife arrived home at * pm after using another cash service provider and pissed off at me because I was lied to about a forthcoming text message and when I called at *:** the no help representative tells me the providers were taking care of Highway Patrol priority calls but, yet not even a ******* text message could be sent to at least allow for alternative plans to be sought. Can I get someone to contact my wife at ***-***-**** and explain this incidence along with getting the re-fund the cost incurred with the non-service that we pay you for on a contact this is more than fucked up not even a call was given to my number either. ***-***-****

GetHuman5248322 did not yet indicate what Consumer Cellular should do to make this right.

How GetHuman5248322 fixed the problem

We are waiting for GetHuman5248322 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Consumer Cellular's attention and get better help faster. Tap below to get started.
Having Consumer Cellular issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Consumer Cellular

Service problem issue
Reported by GetHuman5248322
Sep 10th, 2020 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1854 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number


GetHuman5248322 started working on this issue
Sep 10th, 2020 1:25am

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies