I called the roadside service at *:** pm today ****** to request assistance with my wif...

GetHuman5248322's Service problem issue with Consumer Cellular from September 2020

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The issue in GetHuman5248322's own words
I called the roadside service at *:** pm today ****** to request assistance with my wife's lockout. I was told by Angel that a text message would be sent to her with an estimated arrival for service. My wife arrived home at * pm after using another cash service provider and pissed off at me because I was lied to about a forthcoming text message and when I called at *:** the no help representative tells me the providers were taking care of Highway Patrol priority calls but, yet not even a ******* text message could be sent to at least allow for alternative plans to be sought. Can I get someone to contact my wife at ***-***-**** and explain this incidence along with getting the re-fund the cost incurred with the non-service that we pay you for on a contact this is more than fucked up not even a call was given to my number either. ***-***-****

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Consumer Cellular

Service problem issue
Reported by GetHuman5248322
Sep 10th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1854 others
0 customers following this
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GetHuman5248322 started working on this issue
Sep 10th, 2020 1:25am

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