Consumer Cellular Customer FAQ

When in Mexico, you can make calls using Consumer Cellular's international roaming feature. Before you travel, make sure to enable this feature by contacting Consumer Cellular or through your online account. Once activated, you'll be able to place calls as usual, though international charges will apply. Please be aware that the availability and quality of service may vary based on your location in Mexico. Lastly, be sure to keep track of your usage to avoid any unexpected charges.

This issue you're experiencing might be due to a few things. First, be sure to check if your account is active and paid up to date. Secondly, check if the "Do Not Disturb" function is enabled on your device as this might prevent outgoing calls. It could also be a network issue – try restarting your device to refresh the network connection. If the problem persists, you may need to check your device's call settings or try inserting your SIM card into another handset to see if the problem is with the device or the SIM card. If none of these suggestions resolve the issue, it may be necessary to reach out to Consumer Cellular's customer service for further support.

Walmart is one of the retail outlets that carry Consumer Cellular products. This means you can purchase Consumer Cellular phones and accessories, such as SIM cards, directly from Walmart stores or from their online platform. However, Walmart is not involved in the operation or management of Consumer Cellular - it's simply a retail partner that sells their products. This partnership provides accessibility and convenience for customers to purchase Consumer Cellular services.