I am in Colombia South America for * weeks. I talked to a consumer cell tech rep before...

GetHuman-rfwsnc's customer service issue with Consumer Cellular from August 2018

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The issue in GetHuman-rfwsnc's own words
I am in Colombia South America for * weeks. I talked to a consumer cell tech rep before I left the US to see how I could check messages on my cell phone and make calls. I had a problem in November when and I bought a T mobil sim card as Consumer Cell Said to do and it didnt work. This time the tech rep said call a pilot number ********** but when I call from cafe internet land line phones here I get a message that I need an att account and they cant find my number in their system. I am using my Tmobile Sim card. How can I retrieve my messages from my cell phone or change my voice mail so people will know to email me instead of calling. The only way you can respond to me is my email *****@***.com When I check my voice mail I receive a recording saying I need to open a t mobile account.
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Consumer Cellular

Customer service issue
Reported by GetHuman-rfwsnc
Aug 17th, 2018 - a yr ago
I have an issue with Consumer Cellular too
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Seen by 9 customers so far
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GetHuman-rfwsnc started working on this issue
Aug 17th, 2018 3:21pm