Dear Representative:** I have been a victim of Identity theft and was informed by M...

GetHuman-ralphb_h's customer service issue with Comenity Bank from February 2019

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The issue in GetHuman-ralphb_h's own words
Dear Representative:** I have been a victim of Identity theft and was informed by Marriott Hotels and another credit file keeping organization that my*full name, mailing address, social security number and other full disclosure of my identity was leaked out to an infiltration company*that using this information for their gain. I placed a Fraud Alert on the * Credit Bureaus about * months ago that is in effect for * full*year at all of the credit bureaus, and to open new credit or access my credit file, I had to be called at the phone number on my fraud*alert. I am also protected by the FCRA section *** and other sections that demand written instructions to access my file and not to*allow inaccurate information to be included on my credit bureau files. I need for you to inform Equifax, per their request as they are*not able to delete it directly it appears and that you be informed direcly, that the hard inquiry to my Equifax file on December **, *****be removed. I do not currently have a Comenity Capital*Blair credit card or credit access currently and need you to update my records*that are sent to Equifax as soon as possible. Please forward to any other credit agency you may have sent information to as well and*update your bank that supports your credit card.**Thanks,*Ralph B. Harrell***** Kensington Drive*High Point, NC *********-***-*****SS *: ***-**-****
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Comenity Bank

Customer service issue
Reported by GetHuman-ralphb_h
Feb 17th, 2019 - 8 mons ago
I have an issue with Comenity Bank too
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Feb 17th 7:59pm