PROBLEM NOT FIXED!!!! Can't reach bank by phone number listed so can't speak to anyone. I want this problem resolved immediately!!

GetHuman-coachdw's customer service issue with Comenity Bank from December 2018

57 views | 860 similar | 0 following
Help with my Comenity Bank issue
GetHuman-coachdw's next move: try calling Comenity Bank again.
The best way to get your problem resolved is to tap the button below to start calling Comenity Bank. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
If you are looking to change your account you may need to call in. Changing an account can be complicated and most likely make your life easier by calling in yourself.
The issue in GetHuman-coachdw's own words
CANCEL a credit card that supposedly was issued to me. ... Received letter from Comenity RE: Optional program Account Assure on a HSN credit card account ending in ****. Don't know why I received this letter and if there is an account in my name it needs to be cancelled. I don't have a credit card for HSN. PLEASE CANCEL CARD if one is in my name. Would appreciate an email back that this has been taken care of. Thank you! Happy Holidays!
If there is a card in my name for HSN I want it cancelled immediately.
CARD CANCELLED!
Not applicable!
Tried calling Comenity. Just get a recording and none of the options I need. Ridiculous!! PROBLEM is NOT fixed!!
How GetHuman-coachdw fixed the problem

We are waiting for GetHuman-coachdw to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Comenity Bank's attention and get better help faster. Tap below to get started.
Having Comenity Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-coachdw fixes it.
This email address isn't valid

Comenity Bank

Customer service issue
Reported by GetHuman-coachdw
Dec 24th, 2018 - 3 years ago
Fixed
Seen by 57 customers so far
Similar issue to 860 others
0 customers following this
Items needed
Bank Account Number
Social Security Number
Home Address
Name of Account Holder
Phone Number
Email on Account

Timeline

GetHuman-coachdw started working on this issue
Dec 24th, 2018 6:39pm
GetHuman-coachdw indicated the issue is not fixed yet.
Dec 24th, 2018 6:43pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers