I recently joined BJ's online and started to shop afterwards. I went to the shop screen...

GetHuman-ellingse's customer service issue with Comenity Bank from June 2018

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Help with my Comenity Bank issue
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The issue and preferred resolution, in GetHuman-ellingse's own words:
I recently joined BJ's online and started to shop afterwards. I went to the shop screen and it said I was eligible for a MasterCard. I just updated some info and then got no response. I need to know the status of card before shopping.
I trust that Comenity Bank will make this right and come up with a resolution that is fair.
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Comenity Bank

Customer service issue
Reported by GetHuman-ellingse
Jun 25th, 2018 - 2 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-ellingse started working on this issue
Jun 25th 9:38pm