I’m getting money from your company taking out of my checking account and I’ve never re...

GetHuman-lisafree's customer service issue with Comenity Bank from June 2018

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Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
I’m getting money from your company taking out of my checking account and I’ve never received your credit card which I’ve never ordered please contact me at ***-***-**** I do want a refund please
I trust that Comenity Bank will make this right and come up with a resolution that is fair.
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Comenity Bank

Customer service issue
Reported by GetHuman-lisafree
Jun 25th, 2018 - 2 mons ago
I have an issue with Comenity Bank too
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Seen by 7 customers so far
Similar issue to 105 others
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Items needed
Bank Account Number
Social Security Number
Home Address
Name of Account Holder
Phone Number
Email on Account
Timeline
GetHuman-lisafree started working on this issue
Jun 25th 9:34pm
GetHuman-lisafree confirmed the issue is fixed. Hooray!
Jun 26th 3:58pm
GetHuman-lisafree confirmed the issue is fixed. Hooray!
Jun 27th 12:34pm