I have an open account on my credit report from you for $****.** under revolving credit...

GetHuman-pmlashe's customer service issue with Comenity Bank from June 2018

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Help with my Comenity Bank issue
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Bank Account Number, Social Security Number, Home Address, Name of Account Holder, Phone Number, and Email on Account
GetHuman-pmlashe's next move: talk to Comenity Bank when they open.
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Tip from another customer
If you are looking to change your account you may need to call in. Changing an account can be complicated and most likely make your life easier by calling in yourself.
The issue and preferred resolution, in GetHuman-pmlashe's own words:
I have an open account on my credit report from you for $****.** under revolving credit this was strictly for dental work at a specific dentist. I need to have this account shown closed as it’s impacting my ability to borrow based on too much credit for my income please help!
I trust that Comenity Bank will make this right and come up with a resolution that is fair.
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Comenity Bank

Customer service issue
Reported by GetHuman-pmlashe
Jun 8th, 2018 - 12d ago
I have an issue with Comenity Bank too
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Seen by 2 customers so far
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Timeline
GetHuman-pmlashe started working on this issue
Jun 8th 6:42pm